Privacy Policy

This Privacy Policy is related to www.carwise.in which describes in detail how we treat user information we collect. This Privacy Policy applies to all users (You” or “Your”) of the website. By visiting and/or using our website, you agree to this Privacy Policy.

Information we collect

Your contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and other payment information in certain cases.

Information you post. We collect information you post on our website Carwise.

Demographic information. We may collect demographic information about you, cars you shortlist and any other information provided by you during the use of our website. We might collect this as a part of surveys also.

Other information. If you use our website, we may collect information about your device, and the browser you're using. We might look at what website you came from, duration of time spent on our website, pages accessed or what website you visit when you leave us. We might also collect what type of mobile device you are using, or the version of the operating system your computer or device is running.

How we collect information

We collect information directly from you. We collect information directly from you when you sign up. We also collect information if you post a comment on our Site, request for a callback or ask us a question through phone or email.

We collect information from you passively. We use online tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting certain information about your usage of the Site.

How your personal information is used

We use information to contact you. We might use the information you provide us to contact you for confirmation of an inspection /sell request on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to answer your queries concerning our products or services.

We use information to improve our products and services. We might use your information to customize your experience on our website. This may include displaying certain content based on your preferences and/or our website usage.

We use information to look at site trends and customer interests. We may use your information to make our website and products better.We may combine information we get from you with information about you we get from third parties.

We use information for marketing purposes. From time to time, we might send you information about special promotions or offers. We might also inform you about new features or products.

We use information to send you transactional communications. We might send you emails or SMS about your account, you may request/undertake any car purchase you may make or any car you may request to sell.

We use information as otherwise permitted by law, or to comply with the law or orders of law enforcement agencies or to enforce our legal rights.

Your consent. By using the Site you shall be deemed to have expressly consented to our use of your information and data as aforementioned.

Use of Third Party service Providers

We rely on third-party service providers to perform a variety of services on our behalf. To do so, we may need to share your information with them. For example, we may rely on service providers to fulfill service requests, answer your questions, send emails on our behalf, and analyze data to improve our Services. In each instance described above, such third party service providers have assured us in writing that they apply data protection measures, at least equal to those set out below in the section “Data Security Measures

Data Security Measures

We have in place various procedures to safeguard your information, including technical, administrative and physical procedures intended to keep your information secure. In this regard, we follow the measures set out under the International Standard IS/ISO/IEC 27001 on “Information Technology-Security Techniques – Information Security Management System – Requirements”. However, please note that no website, Internet transmission, computer system or wireless connection is completely secure.

In addition, we take reasonable steps to ensure that we retain personal information about you only for so long as is necessary for the purpose for which it was collected, or as required under any contract or by applicable law.

Links

The Site or some of the content on the Site may contain links to third party websites/digital properties/ spaces to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites/digital properties/spaces as we do not accept any responsibility or liability for their policies whatsoever as we have no control over them. Also, we do not represent the correctness, accuracy, adequacy, reliability or suitability of the information stored on such third party websites/digital properties/spaces.

Third Party site usage

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

Grievance redressal

If you have any questions about this Policy or other privacy concerns, you can also email us at [email protected]

Updates to this policy

This Privacy Policy was last updated on 21-06-2024. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Governing Law

If you choose to visit the Site, your visit and any dispute over privacy are subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Privacy Policy shall be governed by the laws of India.